Please reach us at hyp3dturnoverchains@gmail.com if you cannot find an answer to your question.
Custom Items: Production turn around time is typically 3 - 5 business days after design approval, not when you place your consolation order.
HYP3D Original Items: 2 - 3 business days after approval.
Turn around time is based on single to smaller orders. Additional time is needed for bulk orders.
Shipping time is additional.
We accept a variety of file formats, including .STL, .PNG, .PDF, etc.
Logos are to be clear, high-contrast, properly outlined, and unobstructed. Any logos that are too dark, blurry, pixelated, transparent/gradient-heavy, or blocked by objects by be rejected or need additional clean-up fees (to be disclosed during consultation).
Yes, we offer custom design services and can work with you to create a unique 3D printed product that meets your specific needs and requirements for an additional fee.
All orders are final sale once production starts. If your order arrives damaged, defective, or different from the design proof you approved, contact us and we'll make it right.
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